The lifeblood of any managed services account is its documentation. Each tool I've created for Canon's clients first had to be useful in capturing essential data about the account; second, it needed to be branded to the parent organization to improve the customer experience. Below are some account tools I've developed for the higher education, healthcare, and financial sectors.
LCMC Canon Printer Ordering Guide, Pg. 01
LCMC Canon Printer Ordering Guide, Pg. 02
Inter-American Democratic Bank Program Quarterly
Stanford University Cardinal Print Case Study (1)
Stanford University Cardinal Print Case Study (2)
CapMetro Mal and Print Center Capabilities Guide
Gainwell Mail and Print Center Capabilities
Gailwell Mail and Print Center Order Form